Question 1

What is Lubist?

Accepted Answer

Lubist is an online booking platform that helps you find and book appointments with verified salons and spas easily.

Question 2

How do I book an appointment?

Accepted Answer

Just search for a salon, choose a service, select a time slot, and confirm your booking in one click.

Question 3

Is Lubist free to use?

Accepted Answer

Yes! Lubist is completely free for customers — you only pay for the services you choose.

Question 4

Are salons and spas verified?

Accepted Answer

Yes. We onboard only trusted and verified salons and professionals to ensure quality service.

Question 5

Do I need to pay in advance?

Accepted Answer

Most services allow you to pay at the salon. Some may ask for a small online token to confirm your booking.

Question 6

Can I cancel or reschedule my appointment?

Accepted Answer

Yes, you can — depending on the salon's cancellation or rescheduling policy.

Question 7

How will I know my booking is confirmed?

Accepted Answer

You'll get an instant confirmation through SMS, email, or app notification.

Question 8

Can I compare salons before booking?

Accepted Answer

Absolutely! You can compare prices, ratings, services, and reviews before making a choice.

Question 9

Is my personal information safe?

Accepted Answer

Yes. Your data is protected using strict privacy and security standards.

Question 10

How can I contact support?

Accepted Answer

You can reach out anytime through the Contact Us page or email support@lubist.com.

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